System Requirements

As AIB is an online provider, you will need a computer that meets specific computer requirements with reasonable internet connection in order to take full advantage of the features and content of AIB’s online courses. This includes the ability to utilise AIB’s learning management system to access learning content, upload assessments, PDFs and multimedia such as videos, audio guides and podcasts (mp3).

Participate in decision making – student representation

AIB has a student or recent graduate on its Teaching and Learning Committee and Academic Board to provide valuable input in decision making by providing the student perspective. Further, written student feedback as collected at various stages contributes to organisational decision-making on such matters as integrity of course delivery, student experience and development of learning materials.

Student Visa holders

AIB is not a CRICOS-registered provider and is unable to enrol Student Visa holders.

AIB Policies and Procedures

Please head over to the AIB Policy section of the website for relevant Policies and Proecdures, including but not limited to the Admissions Policy and Procedure, Credit Transfer Policy and Procedure, Student Support Policy and Procedure, Assessment Policies and Procedures, Dean’s Merit Award List and Valedictorian Policy and Procedure, Awards and Graduation Policy and Procedure, Student Grievance Handling Policy and Procedure, Academic Integrity Policy and Procedure, Student Equity and Diversity Policy and Procedure, Intellectual Property Policy and the Withdrawal and Deferral Policy and Procedure.

To ensure you have the necessary information at your fingertips, you should read the policy in conjunction with its associated procedure.

Resolving Grievances

The Student Grievance Handling Policy and Procedure on the AIB Policies webpage provides details of how grievances are handled at AIB.

If you are not satisfied with any aspect of your studies, we would love the opportunity to resolve any grievance you may have on an informal basis. We encourage you to contact our Student Central team, in the first instance on:


Telephone (we are available from 7am – 5:30pm (Adelaide time), Monday – Friday):
Within Australia (toll-free): 1 300 304 820
Outside Australia: +61 8 8212 8111
Within Canada (toll-free): 1 888 242 7044

If we cannot resolve your grievance informally then you may submit a formal grievance using the appropriate Formal Grievance Form which the Academic Dean (or nominee) will respond to. If you think that the applicable policy/procedure was not followed and/or natural justice had not been applied, you have the opportunity to lodge an internal appeal with the Appeals Committee; lodging new details and documentary evidence at this time. If you are unsatisfied with the outcome of the internal appeal you may lodge an external appeal or request independent mediation.

Students can at any time bring along a support person and naturally they always have the right to seek legal advice. Note, grievance processes in relation to assessment or subject grades are managed as part of the re-marking process in the Assessment Policy and Procedures.

Student Obligations

At AIB, we are proud of our diversity and hold our students to high standards of behaviour. We acknowledge that you, as a student, have rights and responsibilities to ensure a mutually respectful online learning environment. We expect both staff and students to be courteous and respectful in their interactions. Whilst we wholeheartedly encourage robust academic discussion and debate, we don’t tolerate harassment or discrimination of any kind from our students, staff or alumni. We have a diverse community that includes people of all faiths, genders, sexualities, ethnicities, mental health statuses and employment backgrounds.

We encourage you to check AIB Policies section on the website for relevant Policies and Procedures, including the Student Code of Conduct Policy and Procedure, the Admissions Policy and Procedure, and the Academic Integrity Policy and Procedure to ensure you meet AIB’s expected standards of behaviour and academic writing practices. This includes but is not limited to:

  • Plagiarism – submitting another person’s words or ideas as one’s own. This includes the use of ideas, sentences, paragraphs, or other extracts from books, articles, and other published or unpublished work, without acknowledging their sources. This means that unacknowledged use of quotations or paraphrasing ideas from materials including but not limited to books, articles, the internet, or another student’s work is plagiarism.
  • Collusion – refers to a situation where a student advertently or inadvertently assists, or is assisted by, someone else with assessment work that should have been the work of an individual student. This includes a student giving or sharing an assessment with another student, making an assessment available to others for potential use, using an assessment written by someone else and writing an assessment together.
  • Contract cheating – engaging services (paid or unpaid) of others to have the assessment written for an individual and submitting that assessment as the individual’s own. Contract cheating can also be referred to as ‘ghostwriting’ or ‘contract writing’.
  • Fabrication – submitting results or data that do not exist and have been made up; this includes fabrication of identity and impersonation.
  • Falsification – submitting results or data that have been manipulated to reach a specific conclusion. This applies to assessment content and misattribution of sources.
  • Double submission – submitting substantially the same piece of work for more than one subject unless agreed upon with the Subject Coordinators of each subject. It also applies to the preparation of journal articles and learning materials.

As an AIB student, your assignments will be submitted to text-matching software Turnitin to be compared to other written work from a variety of sources. We also recommend that you use the support provided by Studiosity to ensure your references are consistent across your work and that you have not plagiarised the work of others.


In accordance with AIB Whistleblower Policy, where an individual wishes to raise a matter of alleged Wrongdoing by the CEO or keep the matter confidential from the Management or Executive of AIB, they may raise the matter with a Board Member using this email address.