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Go backGo backGo backGo backGo backGo backAIB Review is our very own digital quarterly industry publication that brings the expertise and insights of the AIB community to trending issues in the business world. It is part of AIB’s commitment to deliver ongoing value to our past and present student community. Since its inception, AIB Review is now distributed to over 200,000 alumni, current students and community members, with readership growing with each issue.
Welcome to Issue 14 of the AIB Review, a special edition dedicated to the future of Operations Management in an increasingly complex and interconnected world. Guest-edited by Dr Sajjad Shokouhyar and the Operations and Supply Chain Management Discipline team at the Australian Institute of Business (AIB), this issue brings together diverse perspectives that explore how organisations can build operations that are sustainable, technologically advanced, and resilient.
Across fifteen insightful articles, contributors from academia and industry examine the strategic priorities and innovations redefining operations amidst rapid technological advancement, environmental imperatives, and shifting global dynamics. From AI in decision-making and digital twins in supply chains, to Industry 5.0 readiness, operational maturity models, and the Right-to-Repair movement, each article highlights a vital dimension of operational transformation
This issue is designed to support leaders, practitioners, researchers, and students as they navigate the evolving operational landscape. By presenting cutting-edge ideas and actionable strategies, we aim to spark dialogue and provide tools for building future-ready operations.
We invite you to explore the contributions within this issue and join the conversation about what it means to lead in operations today and tomorrow.
Dr Kasun Chandrasekara, Lecturer, Australian Institute of Business
The rapid evolution of Industry 4.0/5.0 technologies has led to the emergence of disruptive and transformative business and operating models. While such digital transformations have led to remarkable successes for some organisations, many have struggled due to ineffective selection and strategic alignment of business models (BM) and operating models (OM). This article examines the critical role of strategic alignment of business models, operating models, and digital transformation strategies to maximise the potential of emerging industry 4.0/5.0 technologies.
Elton Brown – Senior Consultant, Demand Management Systems, Adjunct Lecturer, University of Sydney, Author
Digital twins are revolutionising Australian industries by integrating real-time data with predictive simulations. This technology enables proactive disruption management, operational streamlining, and enhanced supply chain agility. From manufacturing to retail, digital twins facilitate continuous optimisation and resilience, positioning businesses to thrive in an uncertain global landscape. This article discusses how digital twins can transform operations and help to maintain a competitive edge.
Dr Kasun Chandrasekara, Lecturer, Australian Institute of Business
The Industry 5.0 revolution continues transforming how we design, manage, and improve operations within all organisations. Amidst this revolution, the evolving geopolitical tensions make these transformations even more complex and challenging. Hence, operations managers, strategists, and leaders must focus on key priorities. This article explores five key strategic operations decision areas crucial for successfully navigating these challenges.
Shadi Jaradat – Lecturer, Australian Institute of Business
As artificial intelligence (AI) reshapes supply chain decision-making, 90% of procurement leaders are adopting AI-driven tools to enhance efficiency and automation. Quantum Computing could unlock US$1.3 trillion in value through breakthroughs in forecasting and logistics optimisation. Yet, these technologies also pose cybersecurity threats, operational risks, and concerns around over-reliance. This article examines how AI and Quantum Computing are transforming supply chains, highlighting both their strategic potential and emerging challenges.
Dr Chad Dean, Lecturer, Australian Institute of Business
Dr Anna Levchenko, Lecturer, Australian Institute of Business
This article explores the transformative role of AI in optimising process design and enhancing decision-making in operations management. Artificial intelligence (AI) adoption is demonstrated through practical applications in operations management, including efficient forecasting, data cleansing, and scenario planning. While AI offers potential benefits, the article also addresses significant challenges such as biases, privacy concerns, and over-dependence on automation as provocative food for thought.
Dr Lakma Algewatthage, Lecturer (Marketing and Entrepreneurship), Australian Institute of Business
The growing digital economy and the resultant exponential growth of big data availability have prompted a discussion on how big data analytics enable a competitive edge through process innovation. This article explores the benefits of big data analytics, accompanying challenges, and underlying mechanisms, including future opportunities to offer a practical pathway for business practitioners to leverage in their competitive positioning.
Udochi Ike-Idimogu – Founder, Idimo Group of Companies, Nigeria, and Australian Institute of Business Alumni
AI is transforming operations across industries! From manufacturing to healthcare and e-commerce, AI enhances efficiency, decision-making, and safety. This article explores how AI-driven process design and analytics boost productivity and resilience while addressing integration challenges like regulatory gaps and workforce readiness. As AI moves from innovation to necessity, operations leaders must embrace ethical, sustainable, and strategic implementation. Read more on how AI is reshaping the future of operations.
Krishnan R Hariharan, Lecturer, Australian Institute of Business
Divya Rajaram, Healthcare Consultant, Nutritionist and Diabetes Educator
Organisations across industries have an abundance of data, with a major chunk of worldwide data generated in healthcare. However, effective predictive modelling using artificial intelligence (AI) tools poses significant operational challenges, despite the enormous opportunities. What does it take for businesses to optimise decision making using AI to maximise value? This article searches for solutions through developing competencies in operations management in the context of predictive healthcare.
Stephen Langton Blades, CEO & Founder, Elephants in Main Street International, Australian Institute of Business Alumni
Dr Anna Levchenko, Lecturer, Australian Institute of Business
This article examines the current state of sustainability measurement approaches and global practices for improving operations toward carbon footprint minimisation. Scope 3 emissions – those from the organisation’s entire value chain – present the biggest challenge for management. However, artificial intelligence (AI) can significantly enhance operations. Let’s review existing challenges and best practices to achieve the net zero emission global goal.
Erin McDonald MCH, MBA – Principal, EM Museum Consulting, Australian Institute of Business Alumni
Historic places must evolve to survive. As financial pressures mount and visitor expectations shift, resilience is no longer optional; it is essential. This article explores how heritage organisations can embrace diversified revenue models, stakeholder-driven decision-making, adaptive reuse, and heritage-led regeneration to ensure long-term sustainability. Using Dr Woods’ House Museum as a case study, it highlights proven strategies for thriving in a rapidly changing landscape.
Matt Dirks, Principal Consultant | Founder, Alignex Operations Consulting
Dr Chad Dean, Lecturer, Australian Institute of Business
This article explores how AI is transforming operations from a support function to a strategic driver. It critiques traditional models and introduces an evolved framework based on the Hayes-Wheelwright model. By assessing strategic contribution, AI readiness, resilience and sustainability, organisations can build future-ready operations that deliver real competitive advantage.
Matthew Hardman, Chief Technology Officer, Hitachi Vantara and Australian Institute of Business Alumni
Does generative artificial intelligence (GenAI) really care? It holds the promise of enhancements in creativity, productivity, process optimisations and more, but in its rapid adoption in our lives, does it demonstrate care and empathy? In focusing on employee productivity, this article asks, can GenAI do more damage than good? Will it bring us closer together, or destroy the very fabric of relationships built up through years of thoughtful, human based interaction?
Dr Mamun Ala, Senior Lecturer, Australian Institute of Business
Shahrukh Khan, DBA Candidate, Australian Institute of Business
This article examines how Canada’s Bill C-244 strengthens the Right-to-Repair (R2R) movement by promoting repairability, sustainability, and operational resilience. It explores global R2R developments, the bill’s impact on manufacturers, strategic implications for businesses, and challenges related to intellectual property and compliance. The article highlights Canada’s opportunity to lead in sustainable technology policy and circular economy practices and emphasises coordinated action across stakeholders.
Dr Bhavna Bajaj, Lecturer, Australian Institute of Business
Kylie Dalton, CEO, Back on Track Foundation & Australian Institute of Business Alumni
Nick Ferguson, Principal Consultant, NFAIQ & Australian Institute of Business Alumni
Dr Alicia Stanway, Discipline Lead – Human Resources Management, Australian Institute of Business
Artificial Intelligence (AI)-enabled tools can automate operational decisions, but human oversight remains crucial for addressing operational and compliance issues. However, as reliance on AI grows, the “control problem” may arise, leading to complacency or overreliance on AI recommendations. In this article, we integrate contemporary research, industry practitioners’ experience and expert advice to offer insightful perspectives on mitigating the risk of overreliance on AI-enabled tools.
Dr Eswaranathan Ehambaranathan – Lecturer, Australian Institute of Business
Ms Mariia Tolokonnikova – Postgraduate Student, Wellington Institute of Technology, New Zealand
Ms Anna Matushkina – Postgraduate Student, Wellington Institute of Technology, New Zealand
This article examines the potential of artificial intelligence (AI) social listening (SL) to enhance instructor-learner engagement in Aviation Private Pilot License (PPL) training operations. AI facilitates personalised and adaptable learning experiences through real-time data analysis from digital platforms, improving engagement and outcomes. The article emphasises AI SL in refining training methodologies, improving decision-making, and fostering sustainability via resource optimisation. The article highlights the transformative potential of AI in connecting technology, sustainability, and resilience in the aviation industry.
Welcome to Issue 13 of the AIB Review, where we dive into the evolving landscape of business practices across Australia and Canada. This issue’s theme, “Transpacific Business Dynamics: Australia and Canada in Focus,” offers an illuminating exploration of the similarities, differences and unique approaches that characterise the business environments of these two nations.
Through a series of insightful articles, our contributors provide a comparative analysis on various topics – from regulatory environments and financial practices to employee relations, consumer behaviour and sustainable business practices. This issue also highlights how political, economic, social, technological and environmental influences shape the operational landscapes on both sides of the Pacific.
The goal is to provide actionable insights, supported by case studies, that can inspire and inform business practitioners, policymakers and academics alike. Whether you are looking to deepen your understanding of transpacific business practices or seeking innovative approaches to today’s challenges, we are confident this issue will provide valuable perspectives.
We invite you to immerse yourself in these timely discussions and discover the insights shared by our distinguished contributors. As always, we look forward to hearing your thoughts and engaging in further conversations about the evolving dynamics of global business.
| Title | Author |
| Perspectives on Indigenous Recruitment and Retention: Depicting Unique Challenges and Opportunities in Canada and Australia | Kenneth Letander, Founder and Owner of Strat First Inc., Canada Kerry Smith, Human Resources Manager, Black Cat Civil, Australia Dr Svetlana De Vos, Discipline Leader of Marketing & Entrepreneurship, Senior lecturer, Australian Institute of Business Associate Professor Diane Kalendra, Associate Academic Dean, Strategic Innovation and Development, Australian Institute of Business |
| Greenwashing: Changing Paradigm of ESG in Australia and Canada | Dr Amanpreet Kaur, Lecturer, Australian Institute of Business Dr Kavita Goel, Senior Lecturer, Australian Institute of Business Dr Mingwei Sun, Senior Lecturer, Australian Institute of Business Dr Donald Winchester, Senior Lecturer, Australian Institute of Business Dr Uwe Kaufmann, Senior Lecturer and Discipline Leader, Australian Institute of Business Dr Christiana Osei Bonsu, Lecturer, Australian Institute of Business Edward Willson, Educational Designer, Australian Institute of Business |
| Successful Business Strategies from Two Different Continents: A Cyber-Security Industry Comparison | Donna Derksen, PhD Candidate International Human Resource Management (IHRM), Australian Institute of Business Lisa McFarlane, DBA Candidate, Australian Institute of Business Dr Parth Patel, Senior Lecturer, Human Resource and Management Discipline, Australian Institute of Business. |
| Monetary Policies and Inflation: Australia and Canada since 2020 | Dr Mingwei Sun, Senior Lecturer, Australian Institute of Business* Dr Uwe Kaufmann, Senior Lecturer and Discipline Leader, Australian Institute of Business Dr Donald Winchester, Senior Lecturer, Australian Institute of Business Dr Kavita Goel, Senior Lecturer, Australian Institute of Business Dr Amanpreet Kaur, Lecturer, Australian Institute of Business Dr Christiana Osei Bonsu, Senior Lecturer, Australian Institute of Business Edward Willson, Educational Designer, Australian Institute of Business *Corresponding author |
| Innovation-Led Foreign Direct Investment: A Comparison of Australia and Canada | Dr Cao Thi Hong Vinh, Head (i-Hons Advance Program Development and Implementation Division) and Senior Lecturer, Foreign Trade University, Vietnam Dr Uwe Kaufmann, Senior Lecturer and Discipline Leader, Australian Institute of Business Nguyen Yen Nhi, Undergraduate Student, Foreign Trade University, Vietnam |
| The Remote Work Movements in Australia and Canada: Benefits, Challenges and Cybersecurity Responses | Dr Shuana Zafar Nasir, Lecturer, Australian Institute of Business Nasir Mahmood, OLF, Australian Institute of Business; Lecturer, Victorian School of Commerce; and, Lecturer, Victorian Institute of Technology |
| Fostering Diversity, Equity and Inclusion: Insights from Australia and Canada | Dr Mamun Ala, Senior Lecturer, Australian Institute of Business Shahrukh Khan, Research Candidate, Australian Institute of Business |
| Exploring Employment Markets Across the Pacific: Contrasting Economic Conditions | Blake Clark, National Account Manager, Programmed, Australian Institute of Business Alumni |
| Employment Relations in Canada and Australia During COVID: What Have We Learnt? | Dr Teigan R.G. Lawton, Director, Executive Operations, Government of Alberta, Alumni Australian Institute of Business Dr Carlene Boucher, Lecturer, Australian Institute of Business |
| Navigating Supply Chains: A Comparative Study of Australia and Canada | Dr Anna Levchenko, Lecturer, Australian Institute of Business Arshdeep Kaur, Business Development Manager at IBM, Canada, Australian Institute of Business alumni 2024 Dr Sajjad Shokouhyar, Discipline Leader of Operations and Supply Chain Management and Senior Lecturer, Australian Institute of Business |
| From Down Under to the Great White North: Exploring the Australian and Canadian Wine Industries | Andrew Licata, Lecturer, Marketing & Entrepreneurship Discipline, Australian Institute of Business |
| Navigating Legal Business Landscapes in Australia and Canada | Thabitha Mark, Entrepreneur, Australian Institute of Management (AIB) MBA graduate |
| The Future is Fractional | Inti Ali, Senior Consultant & Coach – OCM, Learning & Development and AIB Alumni Industry Panel Member (Leadership & Human Resource Management) |
Welcome to the 12th issue of the AIB Review, a special edition dedicated to exploring the dynamic and evolving perspectives on work-life integration and professional growth. This issue, guest-edited by Dr Mahan Poorhosseinzadeh and Dr Parth Patel, Senior Lecturers at the Australian Institute of Business (AIB), aims to provide a comprehensive understanding of work-life balance, reproductive leave policies and career growth. Through a diverse array of eleven insightful articles, we seek to offer actionable insights for policymakers, organisations and individuals, paving the way for more inclusive and sustainable approaches to empower choices in the modern workplace as work environments and societal norms continue to change.
We invite readers from all sectors, including academics, practitioners, legal experts, government officials and professionals, to engage with these articles and join the conversation on the evolving landscape of work-life integration. By sharing diverse perspectives and experiences, we hope to contribute to a more inclusive and empowered workforce, where everyone can thrive both professionally and personally.
| Title | Author |
| Pregnant and Working? Breaking Barriers and Rethinking Workplace Policies for Inclusive Support | Bianca Lemon, Chief Experience Officer, SKOPE Industries and DBA Candidate, Australian Institute of Business Soraiya Fuda, Media Executive, Head of Content and Planning, News Corp Australia Dr Alicia Stanway, Discipline Leader (Human Resources and Management) and Senior Lecturer, Australian Institute of Business Associate Professor Mulyadi Robin, Associate Dean (Teaching and Learning), Australian Institute of Business |
| Boosting Satisfaction and Career Growth with Family Benefits and Inclusive Policies | Samir Sukkar, Board member in various insurance companies, Australian Institute of Business (AIB) Alumni Dr Mahan Poorhosseinzadeh, Senior Lecturer, Australian Institute of Business |
| The Pregnant Pause: Challenges in Reproductive Leave for Professional Dancers | Sarah R. B. Ahmadi, Doctorate of Business Administration Candidate, Australian Institute of Business Dr Svetlana De Vos, Discipline Leader Marketing and Entrepreneurship and Senior Lecturer, Australian Institute of Business Dr Bora Qesja, Senior Lecturer, Australian Institute of Business Dr Samaneh Soleimani, Lecturer, Australian Institute of Business |
| The Balancing Act: Can You Grow Your Career While Enjoying Work-Life Harmony? | Camilla Hasloch, Founder of Glass Ceiling Career Management and NBHR Consulting, Australian Institute of Business Alumni |
| Employee Treatment and Financial Performance | Dr Amanpreet Kaur, Lecturer, Australian Institute of Business Dr Christiana Osei Bonsu, Lecturer, Australian Institute of Business Dr Mahan Poorhosseinzadeh, Senior Lecturer, Australian Institute of Business |
| Professional Growth vs. Personal Life Focus: Evolving Perspectives on Work-Life Harmony and How Organisations Can Embrace the Empowered Workplace | Micah Walker, Founder and CEO, Eagle Origins, Australian Institute of Business Alumni and AIB Industry Advisory Board member Megan Holden-Wells, Group Marketing Co-ordinator, Bi-Rite Home Appliances |
| Beyond Gender: To Have Work-Life Balance, First, You Need a Job! | Dr Carlene Boucher, Lecturer, Australian Institute of Business |
| Different Strokes for Different Folks | Dr Bhavna Bajaj, Lecturer, Australian Institute of Business |
| Evolution and Prospects: Tracing the Trajectory of Reproductive Leave Policies in Australian Workplaces | Jessica Heron, Lawyer, Maurice Blackburn Dr Mahan Poorhosseinzadeh, Senior Lecturer, Australian Institute of Business |
| Mastering the Balance: Boundary Management Strategies for Career Succession and Work-Life Equilibrium | Dr Shuana Zafar Nasir, Lecturer, Australian Institute of Business Nasir Mahmood, Online Learning Facilitator, Australian Institute of Business/Lecturer, Victorian School of Commerce |
| Outcomes of a National Review: Work Conditions and Equity for Australian Parents | Dr Rachael Potter, Research Fellow, University of South Australia |
Introducing the highly anticipated eleventh issue of AIB Review by the Australian Institute of Business – Generative Artificial Intelligence in Business: Implications for Practice and Policy. This issue delves into the multifaceted impact of generative artificial intelligence (GenAI) on the business landscape, exploring its transformative potential.
From revolutionising content creation and personalising customer experiences to enhancing data analysis, decision-making and supply chain optimisation, this collection of twelve thought-provoking articles offers a comprehensive look at how GenAI is reshaping the business world.
| Title | Author |
| Advancing the Community of Inquiry upon Experience (CoI-E) Framework in the Age of Generative Artificial Intelligence | Dr Kasun Chandrasekara, Lecturer, Australian Institute of Business Dr Sumesh Nair, Associate Professor, Australian Institute of Business |
| Exploring Linkages Between the Golden Triangle, Mental Health and Generative Artificial Intelligence | Aaron Pesa, Senior Analyst, BlackBerry and Australia Institute of Business Alumni |
| Navigating the Evolution of Generative Artificial Intelligence through a Multifocal Lens: Insights for Business from Three Industry Experts | Micah Walker, Founder and CEO, Eagle Origins, Australian Institute of Business Alumni and AIB Industry Advisory Board member Caitlin Guilfoyle, Future of Work Leader, PwC, Australian Institute of Business Alumni and AIB Industry Advisory Board member Adam Grocke, Founder and CEO, Sherlock and Australian Institute of Business Industry Advisory Board member |
| Supply Chain 5.0: Aligning Artificial Intelligence with Human Intelligence | Dr Chad Dean, Lecturer, Australian Institute of Business |
| Beyond Imagination: The Creative Power of Generative Artificial Intelligence in Marketing | Associate Professor Diane Kalendra, Assistant Academic Dean, Australian Institute of Business |
| Exploring Generative Artificial Intelligence: A Guide for Business Leaders | Nick Ferguson, Manager, Levant Consulting and Australian Institute of Business Alumni |
| Navigating the Intersection between Entrepreneurial Innovation and Generative Artificial Intelligence Using Your Inner Voice | Krishnan Hariharan, Lecturer, Australian Institute of Business |
| The Role of Generative Artificial Intelligence in Employee Skill Enhancement and Task Allocation | Dr Mamun Ala, Senior Lecturer, Australian Institute of Business |
| Leveraging Generative Artificial Intelligence in the Age of the Metaverse: Opportunities in Social Media Advertising | Dr Eswaranathan Ehambaranathan (Nathan Ehambara), Chief Strategy Officer, DG Sentinel and Online Facilitator, Australian Institute of Business Clement Joseph, Postgraduate Student, Whitireia, Te Pūkenga Dr Mark Hall, Lecturer, UCOL, Te Pūkenga |
| Unleashing The Creative Beast: How Generative Artificial Intelligence Is Revolutionising Business | Francesca D’Urso, Australian Institute of Business Alumni and Operations & Supply Chain Management Industry Panel Member Maria D’Urso, Australian Institute of Business Alumni Salvi-Nicholas Montalto, Australian Institute of Business Alumni |
| Generative Artificial Intelligence Reshaping Business: Adapting Cybersecurity Strategies for the New Era | Vasiliki Vaso Charitsis, Australian Institute of Business Alumni and Marketing & Entrepreneurship Industry Panel Member. Sallina Jeffrey, Australian Institute of Business Alumni and Marketing & Entrepreneurship Industry Panel Member. Arthur Sitaramayya, Australian Institute of Business Alumni and Marketing & Entrepreneurship Industry Panel Member. Aliye Ozcan, Australian Institute of Business Alumni and Marketing & Entrepreneurship Industry Panel Member. |
| Dancing With Generative Artificial Intelligence: The Importance of Getting the Steps Right | Sarah R. B. Ahmadi, Doctor of Business Administration Candidate, Australian Institute of Business Dr Svetlana De Vos, Senior Lecturer, Australian Institute of Business Dr Bora Qesja, Senior Lecturer, Australian Institute of Business Dr Samaneh Soleimani, Lecturer, Australian Institute of Business |
Introducing the highly anticipated tenth issue of AIB Review by the Australian Institute of Business – Online Learning: Current Challenges and Future Trends. Dive into our exploration of the evolving landscape of online education and the transformative changes that have reshaped it, plus unlock insights into its future shape.
With eleven thought-provoking articles, our esteemed contributors tackle crucial topics like unlocking academic success, futureproofing online learning in higher education, and the role of cybergogy in the age of the Metaverse. Explore the challenges and opportunities of online education, the emergence of AI in academic literacies, and the secrets to designing online learning for enhanced student satisfaction.
| Title | Author |
| Futureproofing Online Learning in Higher Education | Associate Professor Diane Kalendra, Assistant Academic Dean, Australian Institute of Business |
| The Online Orientation Program at AIB: An Iterative Approach | Professor Ingrid Day, Editor Barbara Coat, Librarian & Orientation Coordinator, Australian Institute of Business |
| Academic Literacies in the Emergence of Artificial Intelligence | Stephanie Schembri |
| Adult Learners’ Engagement in an Online Environment for Finance Subjects | Dr Kavita Goel, Dr Christiana Osei Bonsu, Australian Institute of Business |
| The Role of Enhanced Teaching Presence In Bridging The ‘Distance’ In Distance Education | Dr Mamun Ala, Dr Kuldeep Kaur, Australian Institute of Business |
| Managing Online Management Education: A Community of Inquiry upon Experience (Col-E) Perspective | Dr Sumesh Nair, Dr Kasun Chandrasekara, Australian Institute of Business |
| Doctorate Online Learning: Some Current Challenges and Future Trends | Tess Coughlan, Dr Donald Winchester, Australian Institute of Business John Gellel, General Manager, Kastle Systems Australia |
| Cybergogy in the Age of The Metaverse: Opportunities and Challenges for Online Learning in Higher Education | Eswaranathan Ehambaranathan, Chief Strategy Officer, DG Sentinel Stephen O’Connor, Lecturer, Institute of the Pacific United |
| Unlocking Academic Success: How The JD-R Model Can Help Overcome Perceived Challenges of Online Learning | Bianca Lemon, Doctoral Research Candidate, Australian Institute of Business Dr Alicia Stanway, Dr Mulyadi Robin, Australian Institute of Business |
| Factors Impacting Online Student Satisfaction: Designing for the Future | Svetlana De Vos, Bora Qesja, Senior Lecturer, Marketing and Entrepreneurship, Australian Institute of Business Liz Heathcote, Director of Online Learning, Australian Institute of Business Michelle Riggs, Edward Willson, Educational Designer, Australian Institute of Business Mingwei Sun, Lecturer, Finance, Australian Institute of Business |
| HDR Coursework at a Distance: Lessons from Literature and Experience | Carlene Boucher, Lecturer, Australian Institute of Business |
Keeping up with the pace of trends in the world of entrepreneurship and marketing is no easy feat but to stay ahead of your competition and predict your customer’s needs, it’s vital.
In this Special Edition of the AIB Review, leading industry professionals and members of AIB’s Marketing and Entrepreneurship faculty dive deep into the need-to-know industry trends and issues that lie ahead. Whilst we can’t predict with certainty what the future of marketing and entrepreneurship holds, these industry professionals who have their finger on the pulse provide incredible insight for trends to be prepared for in 2023 and beyond.
To celebrate this Special Edition, we gathered several of the authors and contributors to discuss themes covered in this Review in even greater depth. Listen to the podcast here.
| Title | Author |
|---|---|
| Consumer shift towards sustainability – The Australian packaging market is going green…Or is it? | Andrew Licata, Lecturer, Australian Institute of Business |
| The Show Must Go On: Entrepreneurship in Dance Education | Sarah R. B. Ahmadi, Master of Management Candidate, Australian Institute of Business & Dr Svetlana De Vos, Dr Bora Qesja, Dr. Samaneh Soleimani, Australian Institute of Business |
| An Emerging Trend of Mindful Consumption: Why People Don’t Walk Their Talk? | Dr Samaneh Soleimani, Lecturer, Australian Institute of Business & Arash Dehghani (BPsychSc, BSc, MSc),Telecommunications Engineer and Psychology Graduate. |
| Helping Entrepreneurs Rebound from Disruption: Role Of Academic Incubators | Dr Chad Dean, Lecturer in Operations and Project Management, Australian Institute of Business |
| Consumer-Driven De-Growth Trends: A Call for Marketing Paradigm Shift? | Dr Svetlana De Vos, Dr Bora Qesja, Australian Institute of Business |
| Sustainable Marketing – Now or Never | Dr Sumesh Nair, Senior Lecturer, Australian Institute of Business |
| Influencer Marketing is Big Business: Lessons to Date and Future Directions | Associate Professor Diane Kalendra, Dr Tareq Rasul, Australian Institute of Business. |
| Emerging Trends to Enhance Agritourism Promotion | Cole Ambrock, DBA Candidate, Australian Institute of Business Dr Svetlana De Vos, Dr Uwe Kaufmann, Australian Institute of Business |
| The Dark Side Of Social Media And Influencer Marketing | Bora Qesja, Samaneh Soleimani, Tareq Rasul, Australian Institute of Business |
| A Case for Environment Friendliness Ratings | Dr. Rupesh Goel, Lecturer in Marketing, Australian Institute of Business |
| Customer Engagement – The Key to a Sustainable Future | Krishnan Hariharan, Lecturer, Australian Institute of Business |
| Entrepreneurship Beyond Tomorrow | Micah Walker, MBA, Founder and CEO – Eagle Origins |
| Dealing with Market Trends: Why Firms Often Fail to Keep up with Market Innovation | Gediminas Lipnickas, Lecturer in Marketing, UniSA Online Bora Qesja, Senior Lecturer, Australian Institute of Business |
The humanitarian, migration, and refugee implications of the Russian invasion of Ukraine bring devastation to no end. And in a world still dealing with the after-effects of the global pandemic, it is now our responsibility to prepare for a whole new set of issues that are already impacting the global economy and society.
Now is the time to accept the challenges and take on the opportunity to support our society into the future.
| Title | Author |
|---|---|
| Checking The Rear-View Mirror: The Online Food Delivery Industry | Andrew Licata, Australian Institute of Business |
| Enterprise Risk Management Amidst Global Disruptions | Kaveen Bachoo, Lecturer, Australian Institute of Business |
| Every Organisation Needs Project Management Capability | Dr Greg Usher, Executive General Manager (Buildings & Property), RPS |
| Global Disruption And Staff Shortages: Time To Look At Overlooked Resources? | Carlene Boucher, Lecturer, Australian Institute of Business |
| Global Disruption: Perspectives from HRM, Marketing And Strategic Management | Dr Sehrish Shahid, Dr Sumesh Nair, and Dr Mamun Ala, Australian Institute of Business |
| Kintsugi – The Art Of Disaster | Amanda MacKinnell, MBA MGPM MAIPM, Australian Industry Capability Program Manager, NIOA & Online Learning Facilitator, AIB, and Mohsen Varsei, PhD, AIB |
| Mitigating Covid-19 Business Disruption With Cloud Computing | Sathasivan Pillay (DBA Candidate), Dr Kavita Goel and Dr Uwe Kaufmann, Australian Institute of Business |
| Returning To The Office Post-Pandemic: Challenges And Recommendations | Dr Kuldeep Kaur, Dr Mamun Ala and Dr Syed Mohyuddin, Australian Institute of Business |
| The War in Ukraine: How Are Brands Responding? | Associate Professor Diane Kalendra, Assistant Academic Dean, Australian Institute of Business. |
| Trade Diversification in the World of Disruption – How Australian Coal Survived China’s Ban | Mingwei Sun, Lecturer in Finance, Australian Institute of Business, Kavita Goel, Senior Lecturer in Finance, Australian Institute of Business, and Christiana Osei Bonsu, Lecturer in Finance, Australian Institute of Business |
We are at the outset of the next industrial revolution. Unlike the past four revolutions that have significantly transformed daily life as we know it, this one has the possibility to be the first where humans will be taken into account as much as profit.
| Title | Author |
|---|---|
| Adapting to the Next Industrial Revolution – Whose job is it to upskill employees? | Dr Dilraj Wadhwa, Dr Kuldeep Kaur & Dr Mamun Ala, Australian Institute of Business |
| Does Proptech have a role in the Next Industrial Revolution | John Gellel: Doctoral candidate, Australian Institute of Business; General Manager, Kastle Systems Australia; President, Australian Security Industry Association Limited (ASIAL) Dr Donald Winchester, Senior Lecturer, Australian Institute of Business Dr Shrimal Perera, Senior Lecturer, Australian Institute of Business |
| Firm Demand for Soft Skills: A Renaissance of Human Factors – A Personal Reflection | Francesca D’Urso, MBA (Log&SCMgt), Implementation Specialist & Management Consultant at Brooks International |
| Freight Collaboration and AI in the Next Industrial Revolution: An Opportunity | Andy Clark, MBA, PhD Candidate, Australian Institute of Business and Dr Ethan Nikookar, Australian Institute of Business |
| Green Hydrogen for a Green Planet – Opportunities and Challenges | Dr Rupesh Goel and Dr Sumesh Nair, Australian Institute of Business |
| Leaving It All Behind: Evolution of the Work Environment and Liminal Spaces in the New Industrial Revolution 4.0 | Ivan Ocampo, Doctoral Candidate, Australian Institute of Business Dr Bora Qesja, Lecturer, Australian Institute of Business Dr Samaneh Soleimani, Lecturer, Australian Institute of Business Dr Parth Patel, Senior Lecturer, Australian Institute of Business |
| Leveraging Big Data Towards Customer Engagement – Case of Genome Sequencing | Krishnan R Hariharan, Lecturer, Australian Institute of Business |
| Managerial Imperatives in Merging the Physical, Digital and Biological Worlds | Dr Saadia Mahmud, Lecturer in Management, Australian Institute of Business Dr Sherish Shahid, Lecturer in Leadership, Australian Institute of Business Dr Mamun Ala, Lecturer in International Business and Strategic Management, Australian Institute of Business Dr Syed Mohyuddin, Senior Lecturer & Discipline Leader, Human Resources & Management, Australian Institute of Business |
| People Take Back the Power in the Next Industrial Revolution | Giulia Savio: Group Manager Diversity & Organisational Effectiveness, St Barbara |
| Post Pandemic Industrial Revolution: Towards A Digital Humanism | Dr Chad Dean, Lecturer in Operations and Project Management, Australian Institute of Business |
| Transitioning from Education to Work during the 4th Industrial Revolution | Dr. Touhid Bhuiyan, Lecturer in Cyber Security, Australian Institute of Business |
Professional and business ethics: is it a grey area? Is ethical behaviour a clear-cut thing?
| Artificial Intelligence (AI) Use in the Health Care Context: Ethical Challenges and Solutions | Dr Svetlana De Vos, Senior Lecturer, Australian Institute of Business Dr Mulyadi Robin, Associate Professor, Australian Institute of Business Kathryn Clews, PhD Candidate, Australian Institute of Business |
| Do Ethics Matter in International Business Diplomacy? A Look at Australia and the AUKUS Alliance | Parth Patel (Lecturer, Australian Institute of Business, Australia) and Arijit De (University of Manchester, UK) |
| Fake it until you make it – Ethical Considerations in Innovation | Amanda MacKinnell, DBA Candidate Dr Mohsen Varsei, Discipline Leader and Senior Lecturer, Australian Institute of Business |
| Gamble Responsibly: Social Responsibility or Ethical Dilemma? | Andrew Licata, Lecturer, Australian Institute of Business |
| Has Covid Made Organisations More Ethical? | Carlene Boucher, Lecturer, Australian Institute of Business |
| Integrity And Firm Performance – Only Time Will Tell | Dr Mingwei Sun, Lecturer in Finance, Australian Institute of Business |
| Is It Ethical for Profitable Businesses to Keep Job Keeper Payments? | Dr Kavita Goel, Discipline Leader – Finance Dr Donald Winchester, Senior Lecturer – Finance |
| Making Ethics Profitable | Michelle Peatman, Management Consultant, Evolutionary Consulting, MBA Graduate 2020 |
| Professional And Business Ethics: Private Security in Australia | John Gellel, Doctoral Candidate, Australian Institute of Business Dr Donald Winchester, Senior Lecturer, Australian Institute of Business |
| Sustainable Development and Ethics | Sinikinesh Beyene Jimma, Doctoral Research (HDR) Candidate, Australian Institute of Business Dr Diane Kalendra, Discipline Leader and Senior Lecturer, Australian Institute of Business Dr Mohsen Varsei, Discipline Leader and Senior Lecturer, Australian Institute of Business Dr Donald Winchester, Senior Lecturer, Australian Institute of Business |
| The ‘bad apples’ among the organizational leaders: Do we know them? | Dr Mamun Ala, Lecturer, Australian Institute of Business Dr Kuldeep Kaur, Lecturer, Australian Institute of Business Dr Dilraj Wadhwa, Lecturer, Australian Institute of Business |
| The Elusive Business of Ethics | Dr Sumesh Nair, Senior Lecturer, Australian Institute of Business Dr Tareq Rasul Senior Lecturer, Australian Institute of Business Dr Samaneh Soleimani, Lecturer, Australian Institute of Business |
| The Ethics of Repairability | Dr Mamun Ala, Lecturer, Australian Institute of Business Dr Sumesh Nair, Senior Lecturer, Australian Institute of Business |
| The New Ethics of Banking Technology | Bernard Perchman, Team lead, MBA (IAB), M(Applied Finance), GAICD, BscH, AIB MBA Graduate |
In the fifth issue of The AIB Review, we are looking at the diversity challenge through the lens of our AIB MBA community.
| Creating Job Opportunities In The Pacific Through Diversification | Dr Uwe Kaufman, Lecturer, Australian Institute of Business |
| Direct Selling: Tackling the Challenge of Women’s Inclusion in the Base of the Pyramid (BOP) Labour Markets | Mahan Poorhosseinzadeh, Lecturer, Australian Institute of Business Samaneh Soleimani, Lecturer, Australian Institute of Business Maryam Masoumi, Lecturer, Australian Institute of Business Mulyadi Robin, Associate Professor, Australian Institute of Business |
| Disability: The Missing Diversity Category | Carlene Boucher, Lecturer, Australian Institute of Business |
| Discrimination, Mental Health & Recruitment Processes – A Personal Reflection | Francesca D’Urso, Sourcing and Procurement Analyst, Global Strategic Sourcing (Indirect Operations) at CAE Inc. and AIB MBA Alumni |
| Diversity as a Cure for the One Tracked Mind | Tanyika Fraser, Strategy, Design & Planning Consultant, Author, Self Employed and AIB MBA Alumni |
| Diversity Management Is Not A Myth, It’s A Reality For A Productive Workplace And Increased Profitability | Dr Tareq Rasul, Senior Lecturer, Australian Institute of Business Dr Sumesh Nair, Senior Lecturer, Australian Institute of Business |
| Gender Diversity PLUS: Beyond the ‘She’ Effect & Tokenism | Christiana Osei Bonsu, Lecturer, Australian Institute of Business Shrimal Perera, Senior Lecturer, Australian Institute of Business |
| Is It a Bloody Good Idea? Talking About Menstrual and Menopause Leave in Australia | Mulyadi Robin, Associate Professor, Australian Institute of Business Mahan Poorhosseinzadeh, Lecturer, Australian Institute of Business |
| Lack of Equal Representation in the Australian Television Media | Sanjay Bhosale, Assistant Director Communications, Australian Government and AIB MBA Alumni |
| Let’s NOT Be On the Same Page: Project Managers Need To Harness Various (and Opposing) Views | Michael Broadbent, Group Executive, Qscan Group and Lecturer, Australian Institute of Business Mohsen Varsei, Senior Lecturer, Australian Institute of Business |
| Mind Your Language: Promoting An Age-Inclusive Workforce | Dr Jacqueline Larkin |
| Rethinking Diversity – Importance of Inclusion, Equity and Empathy | Dr Sumesh Nair, Lecturer, Australian Institute of Business
Dr Mamun Ala, Lecturer, Australian Institute of Business |
| The Diversity Challenge | Vernice N. C. Phillip, MBA Graduate, Australian Institute of Business |
| The Inclusive Dance: Ways to Leverage a Diverse Culture | Mahan Poorhosseinzadeh, Lecturer, Australian Institute of Business Alicia Stanway, Industry Engagement Officer, Subject Coordinator and Academic Integrity Officer, Australian Institute of Business Ingrid Day, Academic Dean, Australian Institute of Business |
| When Lack of Diversity is no Longer an Option: The Increasing Importance of Consumer Voice in Shaping Brand Decisions and the Market | Dr Diane Kalendra, Discipline Leader Marketing and Entrepreneurship, Australian Institute of Business
Dr Bora Qesja, Marketing Lecturer, Australian Institute of Business |
| Accentism – A Serious Form Of Disguised Prejudice In Culturally Diverse Societies | Dr Kuldeep Kaur, Lecturer, Australian Institute of Business Dr Dilraj Wadhwa, Lecturer, Australian Institute of Business Dr Mamun Ala, Lecturer, Australian Institute of Business |
In the fourth issue of the AIB Review, we are Looking Back, Learning Forward. Reflecting on the past and forecasting the future, looking back can mean over a month or a year or a century, or more. What do we repeat, what changes, and what do we learn, transform and adapt?
| Antifragile Supply Chain: A Key to Success in The Post-Covid “New Normal” | Dr Ethan Nikookar, Lecturer and Dr Mohsen Varsei, Senior Lecturer and Discipline Leader, Australian Institute of Business |
| Are Financial Statements Providing useful and Relevant Information, Beyond Compliance? | Kaveen Bachoo, Lecturer, Australian Institute of Business |
| Challenges of Transitioning to Online Learning and the Importance of Social Learning in a Successful Online Experience: A Case Study | Dr Bora Qesja, Lecturer and Dr Samaneh Soleimani, Lecturer, Australian Institute of Business |
| Critical Systems Thinking for Successfully Coping with COVID-19 and the Future. | Dr Kasun Chandrasekara, Lecturer, Australian Institute of Business |
| Death by Data, Lessons in Digitally Transforming | Erle Pereira, IT Strategist, Freelance Consultant |
| Digital Transformation: How Hybrid Cloud and Artificial Intelligence Have Moved From Priority to Essential Seat | Aliye Ozcan, Global Program Director Data and AI Strategy, IBM and Dr Diane Kalendra, Discipline Leader in Marketing and Entrepreneurship, Australia Institute of Business |
| Does COVID-19 Redefine Flexible Working Arrangements (FWAS) For Women? | Dr Mahan Poorhosseinzadeh & Dr Mamun Ala, Australian Institute of Business |
| From Source to Socket – Rapid Change Has Commenced | Robert Whiteley, Business Solutions Manager, Brennan IT |
| Highlighting the Hidden Heroes of Healthcare | Louise Tingey, Health Services Business Manager |
| How are Small Businesses Accessing Finance During COVID? | Dr Kavita Goel, Lecturer, Australian Institute of Business |
| Imposter Syndrome: Can It Help in Overcoming Career Roadblocks? A Personal Reflection | Fiona Macaulay, Compliance Officer, Local Government |
| Marketing in the New Normal | Dr Diane Kalendra, Discipline Leader in Marketing and Entrepreneurship, Australia Institute of Business |
| Reflecting Backward to Evolve Forward: Integrating Mindfullness and Optimism into your Refletive Practice | Alicia Stanway, Leadership Lecturer and Industry Engagement Manager, Australian Institute of Business and Kerry Kingham, OLF and Founder, Kerry Kingham Coaching |
| Reflecting on our Past, Learnings for our Future: Traditional, Modern and Future Consumer | Dr. Svetlana De Vos, Senior Lecturer and Dr. Bora Qesja, Lecturer, Australian Institute of Business |
| Teaching Strategic Management: Preparing our students to better cope with disruptions in the Age of Discontinuity | Mamun Ala, Noel Richards, Sanjeev Abeynayake, Sri Sivanathan & Syed Mohyuddun, Australian Institute of Business |
| Technology’s Vital Few | Aaron Pesa, Senior Analyst, BlackBerry QNX |
| The New (?) Elephant in the Room: Cryptocurrencies | Shrimal Perera & Christiana Osei Bonsu, Australian Institute of Business |
| What Working From Home Taught us About Employee Engagement | Michelle Peatman, Management Consultant, Evolutionary Consulting |
| Why Cultural Engagement Matters for Mentorship: Drawing Lessons from Papua New Guinea | Dr Warren Doudle, Managing Director, SecRisk Pty Ltd Australia |
The third AIB Review issue looks at role, rights and responsibilities of the State/Government in a National crisis.
| Title | Author |
|---|---|
| A COVID Perspective on Consultancy – Managing Onsite Consultancy When the Site No Longer Exists | Bernard Perchman, Team Lead, ETrading and Australian Institute of Business Alumni |
| Australian Manufacturing Crisis: Thinking Strategically About Operations and Supply Chains | Dr Mohsen Varsei, Senior Lecturer and Discipline Leader, Australian Institute of Business |
| Communication in Times of National Crisis: The Role of Governments and Other Actors | Dr Diane Kalendra, Discipline Leader and Senior Lecturer in Marketing and Entrepreneurship, Australian Institute of Business |
| COVID-19 & Older Workers: Challenges for Government | Dr Jacqueline Larkin, Senior Lecturer in HRM, and Academic Integrity Officer, Australian Institute of Business |
| COVID-19, Governments, and Certain Uncertainties | Dr Shrimal Perera, Lecture, Australian Institute of Business By Dr Kavita Goel, Lecture, Australian Institute of Business |
| DMOs Unexpected Roles and Responsibilities During Crisis Times | Dr Paul Singh, Lecturer, Australian Institute of Business Dr Samaneh Soleimani, Lecturer, Australian Institute of Business |
| Ensuring Government Crisis Responses Do Not Come at the Expense of Human Rights. | Sam Klintworth, National Director, Amnesty International Australia and Australian Institute of Business Alumni |
| Equal Opportunity: Is it an Underestimated National Priority that Might Lead to a National Crisis? | Dr Mamun Ala, Lecturer, Australian Institute of Business Dr Mahan Poorhosseinzadeh, Lecturer, Australian Institute of Business |
| Leadership in a Time of Global Crisis: Who Plays a Role? | Dr Mulyadi Robin, Associate Professor, Australian Institute of Business |
| People, Partnerships and Policy – Macrosocial Marketing Interventions During a National Crisis. | Dr Sumesh Nair, Lecturer, Australian Institute of Business Dr Rupesh Goel, Lecturer, Australian Institute of Business |
| The Roles and Responsibilities of Governments to Deal with the Unintended Consequences of Environmental Policies | Dr Uwe Kaufmann, Lecturer, Australian Institute of Business Harald Kaufmann, Australian Institute of Business |
In the second issue of the AIB Review, we explore the impacts of Climate Change across a broad range of industries and frameworks.
| Title | Author |
|---|---|
| Climate Change – A World of Opportunities for Entrepreneurs. | Krishnan Hariharan, Online Learning Facilitator, Australian Institute of Business |
| Climate Change – Why People Don’t Care? | Mingwei Sun, Lecturer in Finance, Australian Institute of Business. Kavita Goel, Discipline Leader, Australian Institute of Business. |
| Climate Change and COVID-19: Is Working from Home Sustainable for the Environment? | Dr Vishal Rana, Lecturer, Australian Institute of Business Dr Syed Mohyuddin, Discipline Leader and Senior Lecturer, Australian Institute of Business |
| Climate Change and Finance: Is There Any Relationship? | Kaveen Bachoo, Sessional Academic, Australian Institute of Business |
| Climate Change as an International Issue: Strategic Implications for Business. | Mamun Ala, Lecturer, Australian Institute of Business. Dr Syed Mohyuddin, Senior Lecturer, Australian Institute of Business. |
| Climate Change Policy Initiatives Gone Wrong: The Cobra Effect. | Kris Iyer, Online Facilitator, Australian Institute of Business |
| Climate Change: The Black Elephant in the Airplane Cabin. | Michael Galvin, Consultant, Australian Institute of Business |
| Climate-Friendly Supply Chains: Driven by Business Value Not Regulations. | Dr Maryam Masoumi, Lecturer, Australian Institute of Business |
| Consumer-Driven Market Shaping in the Era of Climate Change | Dr Bora Qesja, Marketing Lecturer, Australian Institute of Business |
| COVID-19 and Climate: A Certain Chemistry. | Shrimal Perera, Senior Lecturer, Australian Institute of Business |
| Cultural Imaginings and Climate Change – Has the Time for Critical Regionalism Finally Arrived? | Angelina Russo, Associate Dean, Australian Institute of Business |
| Fiji’s Tax Credits for the Importation of Hybrid Cars: The Unintended Consequences of Environmental Policies. | Uwe Kaufmann, Australian Institute of Business Harald Kaufmann, Australian Institute of Business |
| Habits, Consumption and Marketing During the Pandemic and Beyond. | Dr Sumesh Nair, Senior Lecturer, Australian Institute of Business Dr Tareq Rasul, Lecturer, Australian Institute of Business |
| Putting ‘Green’ into Human Resource Management | Dr Jacqueline Larkin, Senior Lecturer in HRM, and Academic Integrity Officer, Australian Institute of Business |
| Re-energising the Climate Change Narrative in the South Pacific Region. | Mohit (Max) Bhanabhai, Executive Director TravelBiz Pty Ltd and Australian Institute of Business MBA student |
| Thinking About Climate Change Demands Sustainabaility Solutions. | Dr Kaushik Sridhar, Online Learning Facilitator, Australian Institute of Business |
| Why Can’t We Pivot for Climate Change? Understanding the Traps of Climate Change Inaction. | Mulyadi Robin, Associate Dean, Australian Institute of Business. Kirti Mishra, Assistant Professor, Indian Institute of Management. |
| You Broke It, You Fix It’ – The Pro-Environmental Behaviours of Individuals and Households. | Sumesh Nair, Senior Lecturer, Australian Institute of Business Dr Tareq Rasul, Senior Lecturer, Australian Institute of Business |
Australian Institute of Business introduces its first issue of the AIB Review, A brand new publication that brings the expertise and insights of the AIB community to topical issues through the lens of our academic specialisations.
| Title | Author |
|---|---|
| Coronavirus Shows Us New Ways of Thinking and Doing | Dr Mohsen Varsei, Discipline Leader, Australian Institute of Business |
| Coronavirus Disruptions: Some Thoughts on Dealing with Strategic Uncertainty in International Business | Dr Mamun Ala, Lecturer, Australian Institute of Business |
| COVID-19: A Five-Point Agenda for Strategic Human Resource Management | Krishnan Hariharan, Lecturer, Australian Institute of Business |
| COVID-19: Being Prepared for the Rebound in Business | Daren McKennay, Partner, Crescent Capital Partners |
| COVID-19: Cash is Still King | Dr Danilo Wegner, Senior Lecturer, Australian Institute of Business Dr Donald Winchester, Senior Lecturer, Australian Institute of Business |
| Deferring Loan Repayments (Moratorium): Think Before You Act | Dr Kavita Goel, Discipline Leader, Australian Institute of Business |
| Digital Marketing: An Emergency Stopgap or a Way to Strategically Position Your Business for Future Success in the Time of COVID-19? | Dr Diane Kalendra, Discipline Leader, Australian Institute of Business |
| Fighting COVID-19: Complex Adaptive System Perspective an Interview with AIB DBA Candidate Claire Pierce | Dr Svetlana De Vos, Senior Lecturer, Australian Institute of Business |
| Habits, Consumption and Marketing During the Pandemic and Beyond | Dr Sumesh Nair, Senior Lecturer, Australian Institute of Business Dr Tareq Rasul, Senior Lecturer, Australian Institute of Business |
| International Travel and Tourism Restrictions, Impacts and The First Steps Towards Recovery From COVID-19 | Paul Singh, Lecturer, Australian Institute of Business |
| Now’s the Time to Understand Digital Learning’s True Potential | Paul Wappett, CEO, Australian Institute of Business |
| Serving People Through Crisis: A Better Way to Lead | Dr Mulyadi Robin, Associate Professor, Australian Institute of Business |
| Shoring Up Our Creative Industries – Can We Imagine a Post COVID-19 Creative Militia? | Dr Angelina Russo, Associate Dean, Australian Institute of Business |
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