As an AIB student, you’ll get your studies off to a flying start with our online. The online Orientation Program has practical hints, tips and activities for building a study network, managing your learning, getting ready for assessments, and setting yourself up for success.

Academic Support

As an AIB student you’ll have several tools and support options at your disposal, namely;

  • Studiosity
  • Zoom
  • Online library
  • LinkedIn Learning

These can all be found within your subject learning material and the Student Learning Portal.

Academic Facilitator

Our experienced Academic team are on-hand throughout your subject to offer support and guidance and will help you to see how the subject principles can be applied to your own business or situation. The team offer regular webinars and dynamic online discussions and debate to ensure your study is relevant to current practices and pertinent news topics of the day. If you can’t attend our webinars, don’t worry, a recording is provided. So, you’ll never miss out!

Studiosity – 24-hour academic writing service

If it’s been a while since you studied last or if you just need a refresher, AIB offers students access to a free 24-hour academic writing service through Studiosity. This specialist tutoring service can help with:

  1. keeping your writing style on-track and organised.
  2. ensuring your referencing is consistent across your document, and
  3. they can provide constructive feedback on assessment items

Academic Resilience

To further promote well-being and confidence, the Orientation Program includes a section on academic resilience which focuses on bouncing back from difficult experiences. The course is enhanced with two additional, self-paced courses delivered via LinkedIn Learning.


Non-Academic Support

One of the most important things to remember is that we’re here to guide you through to graduation. The Student Central team are happy to help with any non-academic queries you may have – no matter how big or small. Pop your question into the General forum or contact us on:

Email: studentcentral@aib.edu.au

Telephone (we are available from 7am – 4:30pm (Adelaide time), Monday – Friday):
Within Australia (toll-free): 1 300 304 820
Outside Australia: +61 8 8212 8111
Within Canada (toll-free): 1 888 242 7044

English Language Support

Online English Language providers

To get the best out of your studies, you’ll need a solid grasp of the English language. If you find that you need additional support, feel free to contact one of our recommended independent Online English Language providers below.

Aren’t in Australia?
No problem! Our English Language providers work online and are available to help, regardless of where you are in the world.

Online English Language Provider Role Contact Details
Adrienne Harris ESL Teacher adrienne.harris@adelaide.edu.au
English Language Assistance TESOL Qualified Tutor vpatting@gmail.com

*Please note fees charged by the English Language providers are in addition to the course cost and must be paid by the student.

Student well-being: EAP for students

As part of our commitment to supporting you through your journey with us, all AIB students have access to a confidential well-being support service (EAP – Employee Assistance Program). Through this service, you’ll receive counselling support, strategies and resources to help you to manage your life at home, study and work. Further information is available through the Student Learning Portal for current students.

  • Australian students can access counselling via telephone, face-to-face or Zoom.
  • International students can access counselling via telephone or Zoom.

AIB may offer further resources to students as identified in the Student Support policy, located in the AIB policies webpage and as available via the Student Learning Portal.

For more resources on student safety and wellbeing, please refer here.

Access and Inclusion

At AIB we believe in the power of education to change lives and aim to remove any barrier which impacts on our students’ success.

Any student whose disability, mental health or medical condition impacts on their studies may be eligible for reasonable adjustments. As your specific need is as individual as you are, we will work with you to ensure you have the greatest chance of success. Some of the tools which are available are:

  • Audio version – all subjects have an Audio version which is freely downloadable and allows you to listen to your subject learning material on the go.
  • Read Speaker functionality – here you can highlight a specific section of your learning material and have it read back to you.
  • Subtitles*
  • Alt text*
  • Print

*still in development and deployment across all subjects.

Need help or would like to discuss your special need?
Please contact a member of the Student Central team on:

Email: studentcentral@aib.edu.au

Telephone (we are available from 7am – 4:30pm (Adelaide time), Monday – Friday):
Within Australia (toll-free): 1 300 304 820
Outside Australia: +61 8 8212 8111
Within Canada (toll-free): 1 888 242 7044

Equity and Diversity

At AIB, we are proud of our diversity and we don’t tolerate harassment or discrimination of any kind from our students, staff or alumni. We have a diverse community that includes people of all faiths, genders, sexualities, ethnicities, mental health statuses and employment backgrounds. Our students find that this diversity allows them to draw on differing viewpoints and to supplement their own thinking; producing more robust academic arguments and a deeper understanding of the learning material.

Aboriginal and Torres Strait Islander Peoples

In addition to the range of support offered to all students, we also offer specific (academic and non-academic) support for Aboriginal and Torres Strait Islander students.

Dr. Mamun Ala – Mentor and Advisor for Aboriginal and Torres Strait Islander students

Support includes the following:

  • Help and advice in academic issues including subject selection.
  • Mentoring of study skills including effective reading, good academic writing, correct referencing, time management, planning and preparing assignments and presentations.
  • Advice on career planning, goal setting and employability skill development.
  • Assistance with resume writing and interview preparation.
  • Tips and strategies to ease tension and anxiety and create a good work-life-study balance.

Stephen Gordon – Indigenous Student Mentor

To help you succeed, we are committed to supporting you throughout your studies. Along with our Student Central team I can help and support you with any non-academic or subject-related matter. This can range from helping you to navigate the Student Learning Portal and to getting the most out of Orientation. I can also provide support, direction and options for completing your studies when life gets busy. The main thing to remember is that we are here to help, so please feel free to contact either myself or a member of the Student Central team!

Hours of availability: Students can contact AIB during normal business hours (9am to 5.30pm Adelaide time) on +61 (8) 8212 8111.