Denise Edwards

Senior Manager, Customer Orchestration, Capabilities and Delivery, TD Bank

  • Areas of expertise:
    Leadership & Influence Marketing & Communications Operations Project Management Technology
  • Field:
    Financial Services, Banking, Accounting Marketing & Communications Project Management
  • Industry:
    Financial Services, Banking, Accounting Information & Communication Technology Marketing & Communications
  • Location:
    Toronto, Canada
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Denise is a senior manager with a wealth of experience in marketing, project management and process optimisation, primarily in the financial services sector. Her career is marked by her ability to manage complex operational, customer experience, marketing and technical programs within the fields of automotive finance, capital markets and banking.

Currently, Denise serves as the Senior Manager of Customer Orchestration, Capabilities, and Delivery at TD Bank, where she leads two agile teams. Well-regarded as a self-starter with the unique skill of anticipating potential issues and strategically solving them, Denise thrives in fast-paced environments that demand versatility and agility. Her exceptional ability to grasp complexities and understand the intricate relationships among problems and their downstream and upstream impacts sets her apart.

Denise’s talents extend beyond her professional skills; she is trilingual, proficient in English, French, and Spanish. She is also a certified Scrum Master, embodying her passion for agile methodologies.

Denise can provide insights into the ideation of creative solutions that connect strategy to what it means for people, processes and technology. Passionate about working with teams to drive meaningful and sustainable change, Denise loves to straddle the line between business, technology and marketing.

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