The Australian Institute of Business Pty Ltd ACN 009 115 422 (AIB, we, us, our) will collect personal information about you when you use our websites including at www.aib.edu.au and online.aib.edu.au (Website) and when you enter data into a webform (Form), calculator, or other tool, on our Website.
We collect your personal information from you when you use our Website and otherwise deal with us, including over the phone, by email or in person.
Sometimes we may collect personal information about you from third parties. For example, from our suppliers (e.g. our supplier who manages ticketing for AIB events), referees or when someone enters your details into a Form (e.g. as a next of kin, or as part of our ‘Refer a Friend’ Form).
We will collect, store, use and disclose your personal information to send you an email reminder to complete a (partially completed) Form, to process a submitted Form, to respond to your enquiries, to manage our relationship with you including providing you with the information, products and services that you request, to monitor and review your use of our Website, and for our internal business operations.
In carrying out these activities, we may disclose your personal information to our advisors, those who supply products and services to us, other members of our corporate group, and other third parties as required or permitted by law. Some of these third parties may be located overseas, including in Canada and the Philippines.
After you complete a Form or subscribe to our communications, we will also use your personal information to send you information about our programs, services, products, promotions, events and activities, and other promotional information we believe may interest you. You can choose to opt-out when you submit a Form, or later by contacting our Privacy Officer or using the opt-out mechanism in one of our communications. Please remember that after opting-out, you will still receive communications you specifically request (e.g. by submitted a Form) or about AIB products and services you are receiving (e.g. relating to a course you are enrolled in).
Our Website uses cookies, web beacons and other technologies to collect and receive information about your use of our Website, including to personalise and improve your website experience, to track your use of the Website (such as the date and time of your visit, the webpages you accessed and items you downloaded, Forms you start to complete and/or submit, your top level domain name, your IP address, the type of browser and operating system you are using and the websites you come from and move to) for statistical purposes to assist us to find out how our Website is used and navigated, to analyse user engagement, monitor interactions with embedded content and collect data such as IPs, device type, OS, referring URLs, to improve our Website, and sometimes to facilitate targeted advertising to you.
If you do not provide us with the information we request, we may be unable to receive and respond to your enquiry, or provide you with the products and services you seek.
Please see our Privacy Policy and Procedure available at the policies and procedures section of the AIB website for further information about how we collect and process your personal information, including how to seek access to, or correction of, the personal information we hold about you, and how to complain to us if you believe we have breached our privacy obligations and how we will handle your complaint.
You can contact our Privacy Officer on email at quality@aib.edu.au, or by post addressed to Privacy Officer, Australian Institute of Business, PO Box 1007, Adelaide BC, SA 5000
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